Frequently Asked Questions
Everything you need to know about TITANS of CNC products, shipping, and support.
How long does it take for my order to ship?
Most in-stock items, including tooling and apparel, are processed within 1-2 business days. Delivery times vary based on your location and selected shipping method at checkout.
Do you offer international shipping for CNC tooling?
Yes, we ship our high-performance tooling and merchandise globally. International shipping rates and duties are calculated at checkout based on the destination country.
What is your return policy on precision equipment?
Unused and unopened products can be returned within 30 days of purchase. Please note that precision tooling must be in its original packaging to qualify for a refund.
How can I track my order status?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
Are your CNC Academy resources included with tool purchases?
While many of our educational resources are free through the TITANS of CNC Academy, purchasing our featured tooling ensures you have the exact equipment used in our advanced masterclasses.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay. For large equipment or bulk tooling orders, please contact our sales team for wire transfer options.